Learn how Xiaobu Lab subscriptions, IP purchases, renewals, cancellations, refunds and payment processing work.
This is a concise overview of purchase types. See Pricing for the complete comparison of prices and benefits.
Pro Monthly and Pro Annual are recurring subscriptions with different monthly IP allowances.
Pro creative benefits billed monthly.
CN¥38/month
Current plan listing: 500 IP monthly allowance
Billed annually, with Pro IP refreshed on a monthly billing cycle.
CN¥368/year
Current plan listing: 600 IP monthly allowance
Small, Medium and Large IP packs add IP separately and do not create a Pro subscription.
CN¥8
Includes 50 IP
CN¥35
Includes 250 IP
CN¥60
Includes 500 IP
Purchased IP is managed separately from the Pro monthly allowance and is not cleared when that allowance refreshes.
Purchased IP currently does not expire.
A browser return is not the final proof of payment. Entitlements are processed after payment status is confirmed server-side.
Select a currently offered product from Pricing or an in-product purchase entry point.
The checkout page is provided by the third-party payment provider handling that transaction.
The provider shows the methods currently available for the transaction and processes payment.
Xiaobu Lab confirms payment status before activating the subscription or crediting purchased IP.
Subscription benefits or IP are not granted based solely on a browser redirect. Entitlements are processed after payment status is confirmed server-side.
Pro Monthly and Pro Annual are recurring subscriptions. Unless automatic renewal is cancelled, the payment provider may process the next renewal when a new billing period begins. Exact timing follows your subscription billing period and the provider's records.
You can cancel automatic renewal from subscription management. After cancellation, Pro benefits will generally remain available until the end of the current paid billing period. Refer to subscription management for the effective cancellation date and current entitlement status.
Manage subscriptionPro plans include an IP allowance that refreshes on a monthly billing cycle. The refresh follows your subscription billing period rather than a fixed calendar date such as the first day of every month.
Monthly and annual subscriptions may include different monthly IP allowances. Refer to the current Pricing page for the applicable allowance.
When a new monthly allowance period begins, subscription-granted IP is refreshed according to current plan rules. Purchased IP is managed separately and is not affected by this refresh.
View pricing →Web purchases on Xiaobu Lab are processed by third-party payment providers. Available cards, wallets, local payment methods and other options may vary by region, product, account and payment provider. Refer to the options shown on the checkout page.
If a payment method is not shown during checkout, it is not currently available for that transaction.
Xiaobu Lab may offer plan-change or subscription-resume options depending on your current subscription status and payment provider. Available actions can differ between payment providers, so refer to subscription management for the options available to your account.
Manage subscriptionIf checkout is cancelled or the payment provider does not confirm a successful payment, the transaction is not treated as a completed purchase.
If you were charged but did not receive Pro or IP, do not make repeated payments. Check subscription or wallet status first, then contact support with relevant order or transaction information. Never send a full card number or security code.
Refund eligibility and handling depend on applicable law, the purchased product, usage and the rules of the payment provider.
Use of digital entitlements, entry into a new billing period and other circumstances may affect refund handling.
Contact support if you need assistance with a refund: support@xiaobulab.com
Read the Terms of Service →Checkout is processed by third-party payment providers.
Xiaobu Lab stores transaction records needed to fulfil purchases, verify payment status, manage subscriptions and deliver entitlements, such as amount, currency, transaction status, purchase type and provider transaction identifiers.
Sensitive payment credentials such as full card numbers and security codes are handled by the payment provider.
For more information about personal data handling, see our Privacy Policy.
No. There is no single fixed calendar date for everyone. The current Pro monthly allowance refreshes according to the subscription billing cycle.
Not necessarily. Different plans can include different monthly IP allowances. Refer to the current Pricing page.
No. Purchased IP and the Pro monthly allowance are managed separately, so a subscription allowance refresh does not clear purchased IP.
Available methods depend on your region, purchase, account and current payment provider. Refer to the options shown during checkout.
You can cancel automatic renewal from subscription management. Benefits generally remain available through the current paid billing period.
Generally, no. Refer to the expiration date shown in subscription management for the exact end of your benefits.
Available plan changes depend on your current subscription status and payment provider. Check the actions offered in subscription management.
Do not make repeated payments. Check subscription or wallet status first. If payment is confirmed but entitlements are missing, contact support@xiaobulab.com with relevant order or transaction information.
Refund eligibility and handling depend on applicable law, the purchased product, usage and payment-provider rules. Contact support for help.
Sensitive payment credentials such as full card numbers and security codes are handled by third-party payment providers. Xiaobu Lab stores the transaction records needed to complete purchases, verify payment status and deliver entitlements.
Review current pricing and benefits, or open subscription management to see the actions currently available for your account.